Last updated: 28 September 2026
HARPIE WORKS (ABN 54 883 863 914) is an Australian business based in New South Wales, Australia.
This Privacy Policy explains how HARPIE WORKS collects, uses, stores and discloses personal information when you visit this website, contact HARPIE WORKS or use our services.
HARPIE WORKS is committed to handling personal information responsibly and transparently.
Information we collect
Information you provide
When you contact HARPIE WORKS, submit an enquiry or work with us, we may collect information you provide, including:
your name;
email address;
phone number, if provided;
company or organisation;
job title, if provided;
details of your enquiry;
information relating to work or services you discuss with us; and
any other information you choose to provide.
You do not need to provide more personal information than is reasonably necessary to make an enquiry.
Information you provide
When you visit this website, certain technical and usage information may be collected automatically by the website or services used to operate it.
This may include:
IP address;
browser and device type;
operating system;
approximate geographic location;
referring website or source;
pages viewed;
interactions with the website;
date and time of visits; and
cookie or similar identifiers.
How we use your information
We may use personal information to:
respond to enquiries;
discuss potential projects or services;
provide and manage services;
communicate with clients and prospective clients;
prepare proposals, quotes and agreements;
maintain business, accounting and administrative records;
operate, secure and improve the website;
understand how people find and use the website;
prevent misuse, fraud or security issues; and
comply with applicable legal and regulatory obligations.
We do not sell personal information.
Information submitted through an enquiry will not be added to an unrelated marketing list without your permission.
Website analytics and cookies
HARPIE WORKS may use Google Analytics to understand how visitors use this website.
Google Analytics may collect information such as your IP address, device and browser information, approximate location, pages viewed and interactions with the website. It may also use cookies or similar technologies to distinguish visitors and measure website usage.
We use this information to understand website traffic and performance and to improve the website and our services.
You can control or delete cookies through your browser settings. Where required by applicable law, additional choices or consent mechanisms may be provided for non-essential cookies or similar technologies.
Third-party service providers
HARPIE WORKS uses third-party services to operate the website and business.
These currently include services such as:
Framer, for website hosting and website functionality;
Google Workspace, for email, documents, spreadsheets and business administration; and
Google Analytics, for website measurement and analytics.
These providers may process personal information on our behalf and may use their own infrastructure, affiliates and subprocessors to provide their services.
We may also use professional advisers, contractors or other service providers where reasonably necessary to operate the business or provide services.
We only disclose personal information where reasonably necessary for these purposes, where you have authorised us to do so, or where disclosure is otherwise permitted or required by law.
International processing and transfers
HARPIE WORKS is based in Australia, but the website can be accessed internationally and some of the technology providers we use operate globally.
As a result, personal information may be processed or stored outside Australia, including in the United States, countries within the European Economic Area, and other countries in which our service providers or their subprocessors operate.
Privacy and data protection laws in those countries may differ from the laws in your country.
Where applicable law imposes requirements on international transfers of personal information, we will take reasonable steps to use appropriate service providers and safeguards.
Visitors from outside Australia
This website is operated from Australia.
The fact that the website can be accessed from another country does not necessarily mean that the privacy laws of that country apply to HARPIE WORKS.
However, where privacy or data protection laws in another jurisdiction apply to our handling of your personal information, we will handle that information in accordance with the rights and obligations that apply in that jurisdiction.
European Economic Area and United Kingdom
Where European or UK data protection law applies to a particular processing activity, we may process personal information on one or more of the following bases:
to take steps at your request before entering into a contract;
to perform a contract with you;
for our legitimate interests in operating and improving our business, communicating with clients and prospective clients, and maintaining the security of our website and systems;
with your consent, where consent is required; or
to comply with a legal obligation.
Where we rely on your consent, you may withdraw that consent at any time. Withdrawal does not affect processing that lawfully occurred before your consent was withdrawn.
Your privacy rights
Depending on where you live and which laws apply, you may have rights in relation to your personal information.
These may include the right to:
ask what personal information we hold about you;
request access to that information;
request correction of inaccurate or incomplete information;
request deletion of personal information in certain circumstances;
object to or restrict certain processing;
withdraw consent where processing relies on consent;
request a copy of certain information in a portable format; or
make a complaint about how your information has been handled.
These rights are not absolute and may not apply in every jurisdiction or circumstance.
To make a request, contact us using the details below. We may need to take reasonable steps to verify your identity before responding.
Retention of information
We keep personal information only for as long as it is reasonably required for the purpose for which it was collected, for legitimate business and administrative purposes, or where retention is required by law.
For example, information relating to a client engagement may need to be retained for accounting, taxation, contractual or record-keeping purposes after the engagement has ended.
When personal information is no longer reasonably required, we will take reasonable steps to delete, destroy or de-identify it where appropriate.
Security
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
These measures include using reputable service providers and appropriate account, access and security controls.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
Children
HARPIE WORKS provides business-to-business professional services.
This website and our services are not directed towards children, and we do not knowingly seek to collect personal information from children through this website.
Privacy enquiries and complaints
If you have a question, request or complaint about how HARPIE WORKS handles personal information, please contact us at:
HARPIE WORKS
New South Wales, Australia
We will review privacy enquiries and complaints and respond within a reasonable period.
Where Australian privacy law provides you with additional complaint rights, you may also be entitled to contact the Office of the Australian Information Commissioner.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology providers or legal obligations.
The current version will be published on this page and identified by the “Last updated” date above.